After you first get in touch with our residential team about renting your property, we’ll visit you, inspect the property, and provide you with a realistic rental figure. During this visit (which is completely free of charge to you), we will also advise if any further works may be appropriate, to help you secure the best possible rental return on your property.

We provide all prospective tenants with a flexible approach to viewings that suits their specific work/life schedule, whatever that may be. As a result, we will show your property anytime (day, evening, or even at the weekend) as part of our service, at no extra cost to you.

For us, tenant selection is critical when it comes to ensuring successful property lettings and management. That’s because ultimately, property is not just about bricks and mortar, it’s about people.

Our letting agents are encouraged only ever to recommend suitably qualified applicants to lease your property. Furthermore, we will only ever sign-up the right applicant for your property, even if it that might involve a little more time and effort on our part.

To ensure we secure the best tenant for you, we require detailed written references and identification documents from all would-be tenants: we will never recommend anyone as a suitable tenant for your property until all questions are answered to our satisfaction.

Finally, we have a number of criteria that we follow during the approval process; this ensures that every applicant is treated fairly and equitably throughout the application process.

When you are satisfied with our recommendation of tenants, we’ll arrange for the preparation of all necessary regulatory documentation, including the following:

– Drafting of the lease agreements
– Inventory of property
– PRTB registration forms
– Standing order mandates
– Schedule of condition of the property

We will arrange for the execution of the tenancy agreement, payment of the first month’s rent and an appropriate security deposit. We will also ensure that your tenant signs the appropriate standing order mandate and is made aware of their responsibility to fill in, copy, and forward to you the completed schedule of condition of your property.
Finally, once funds have been lodged to our client account, we will make the appropriate transfer of client funds to your nominated bank account and will keep you informed of this process at all stages.

On the start date of the lease, we will meet the tenants at your property to help move them in and to check that they are happy with everything.

We will, if appropriate, arrange for readings to be taken for all electricity and gas utility accounts. We will also notify these utility companies of the change in the tenancy, and request that the relevant accounts are transferred into the names of the new tenants.

For data protection reasons we are unable to contact or transfer phone /cable/broadband utility providers. As a result, your tenant is responsible for transferring these accounts into their name. You, as a landlord, are responsible for ceasing any existing accounts relating to these utilities, which are either in your name or the name of your previous tenant.

We will collate and post to you copies of all new tenant references, contact information, signed standing order mandates, leases, inventories, and a completed PRTB registration form.